ITIL® has emerged as one of the best-known and widely practiced approaches for IT Service Management (ITSM). ITIL v3 established a set of five core principles that help
Complex hybrid environments can make it difficult to track interdependencies, increasing the risk of disrupting critical business services. In this research paper by EMA, you’ll learn how application
As customers increasingly choose to shop, share, bank, and view accounts online, they have become more savvy about security. However, concerns about identity theft and fraud still keep
The online world can be a scary place as the integration of the Internet into everyone’s lives has also brought with it an ever-increasing trend towards malicious activity.
SSL/TLS has been & will be a core enabling technology critical for securing communications. The most significant challenge facing the SSL ecosystem is its implementation. Researchers have recently
When it comes to mobile device needs, IT and business users often find themselves at odds due to different objectives and challenges. Creating alignment is critical for both
VDI has long demonstrated a lower TCO than physical desktops, but the savings were driven by differences in operational costs. Until mid-2014, average per-user capital costs for VDI
Application delivery is important because everybody uses applications—from the CEO of an international enterprise to the pizza deliverer. Applications are everywhere. An ever-increasing variety of applications and online
While Microsoft Office 365 includes some native security capabilities, things like protecting user passwords or how employees gain access to Office 365 are the customer’s responsibility. This playbook
What are the emerging cyberthreats that companies should be most concerned about? How do you overcome the organizational barriers that inhibit IT security? Read the “2015 Cyberthreat Defense
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