Data Center
When a customer used a USP to relocate one of their two-cabinet Superdome systems from one data center to another, it took the USP several days to determine they lacked the expertise necessary.
Read More
Data Center
After a customer awarded hardware support on their server to a USP to cut costs, a hardware failure was unable to be resolved by the USP over several days.
Read More
Data Center
There are multiple considerations when selecting a technology support provider. What do you get from HP Authorized Support Providers that you won’t from an unauthorized support provider (USP), and why do these differences matter?
Read More
Cloud & Virtualization
Financial services firms enjoy a few advantages over organizations in other industries. Banks and investment firms tend to have larger IT/security budgets and highly experienced security staff members.
Read More
Cloud & Virtualization
This white paper discusses the growing insider risks. It will also cover how organizations become breached—either by internal users through malicious or benign actions or from external threats that acquire the credentials of trusted insiders.
Read More
Collaboration
In today’s “management by projects” mindset, portfolio managers and PMO directors are challenged with ensuring successful project delivery in addition to communicating and managing stakeholder needs across the IT department.
Read More