This Critical Capabilities report aims to provide application leaders, as well as digital workplace decision makers, with an understanding of the relative strengths of UCaaS offerings from leading vendors. In each of the vendor write-ups, we identify regions in which the vendor operates, as well as areas in which each vendor has particularly strong operations. […]
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Gartner defines unified communications as a service (UCaaS) as a cloud-delivered service that provides many of the same functions as premises-based unified communications (UC) solutions. UCaaS has matured to the point where it is markedly superior to premises-based UC in collaboration and mobility services The procurement, operational and delivery models for UCaaS typically require less […]
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For many companies, supporting an aging on-premises PBX phone system has become a painful challenge. The cost and complexity of keeping the hardware alive make these systems more of a liability than an asset. Plus, they lack the flexibility and functionality needed to keep pace with a mobile and distributed workforce. Today’s cloud communications and […]
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Don’t miss out on the opportunity to streamline your daily workflows, scale client solicitation, and establish collaborative client engagements. See how a cloud solution can help.
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Cloud communications, collaboration, and contact center solutions offer employers more than a platform for connecting employees, partners, and customers—they generate significant business value, as revealed by RingCentral’s recent Customer Success Metrics Survey.
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Transform your business and accelerate customer value Implementing a cloud communications and contact center solution is so much more than an opportunity to reduce costs. It’s an opportunity to transform your business and accelerate the business value that can be generated. Learn what our customers shared with regard to the value we are driving for […]
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What would you do if you wanted to pay off your student loans, plan to take a mid-career sabbatical and also save for retirement?
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This guide explores the importance of transparent, proactive mortgage communications, and the steps lenders can take to enable them.
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When you think about the phrase “mortgage client experience,” the words that come to mind are most likely “frustrating” and “lengthy.” However, it doesn’t have to be that way. With the right technology, mortgage communications can be streamlined, leading to a positive, efficient client experience.
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Seeking a replacement for your current communications tool? In need of a phone solution, messaging tool, video conferencing app, or perhaps all three? If your current communications infrastructure has become a thing of the past, you’re not alone. This eBook covers the communications essentials that every business needs to succeed in the future workplace and […]
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