Key Considerations for Delivering Secure, Unparalleled Remote Access

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As companies scale, they add solutions leaving employees having with multiple gateways or access points to get to their applications, apps, and data. It creates a poor user experience, slows productivity, and opens organizations to security risks. With Citrix Workspace, IT is able to simplify connections with remote access while maintaining security and control. Download

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2021 Global Tech Outlook: A Red Hat Report

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Each year, Red Hat surveys information technology (IT) leaders and decision makers to learn where they are in their digital transformation journey and what their technology goals and priorities are for the coming year. This helps us more clearly understand how we can better meet organizations where they are. We interviewed 1,470 IT decision makers,

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Managing Your Kubernetes Clusters for Dummies

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This ebook provides an introductory overview to Kubernetes clusters, trends in modern cloud computing, the challenges of managing Kubernetes clusters, and best practices for addressing those challenges. An integrated solution such as Red Hat® Advanced Cluster Management for Kubernetes can help your organization centralize management from end to end while retaining a security- and compliance-focus.

How the Surge in Remote Work is Impacting Workforce Communications

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New research shows how the COVID-19 pandemic will continue to reshape workforce communications. Businesses have scrambled to get the right systems in place, including VoIP and unified-communications-as-a-service (UCaaS), with the shift to work from home (WFH). Verizon, along with 451 Research, polled businesses to gather insights into the long-term effects of WFH policies along with

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Five Top Mobile Security Threats and How to Protect Against Them

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Mobile devices can be vital to keeping employees connected with coworkers and customers. But how do you protect them against the threat of cybercriminals? Learn about the top five mobile security threats and how to safeguard your devices and business against them.

Telehealth Dos And Don’ts For Better Patient Experiences

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More patients are using telehealth than ever before. However, that doesn’t mean that all of them are having a positive experience. Healthcare providers play an important role in improving the patient experience during telehealth visits. We’ve created a list of dos and don’ts for providers that will improve patients’ experience with telehealth. Download to read

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Healthcare Communications Platform Checklist For Telehealth Implementation

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If you’re considering healthcare communications platforms so you can effectively implement telehealth services, be aware that not all platforms are created equally. There are certain features that are nice-to-haves, while others are a necessity. We’ve created a checklist of essential features for healthcare communications platforms, so you can deliver telehealth services effectively, efficiently, and without

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5 Winning Strategies For Healthcare Communications

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Today, healthcare innovations abound. Yet, patients still experience long wait times or multiple call transfers when contacting their providers. Many providers haven’t adopted modern communications solutions, leading to frustrated patients and negative patient experiences. Those patient frustrations are addressable, though. Here are five winning strategies for successful, efficient, effective healthcare communications. Download to read more.

Cloud-Base Communications Enables Telehealth and Virtual Care Services

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Telehealth solutions are fundamentally changing how healthcare provider organizations are organizing, delivering, and distributing healthcare services across the care continuum. With these solutions, clinicians can remotely connect with patients, family members, and caregivers to triage current medical problems, monitor ongoing chronic conditions, and provide education on how to maintain compliance with prescribed care plans. Download

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The Future of Customer Experience

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The evolving customer experience landscape Laura’s bill arrived without warning, feeling heavier than usual. When she opened the envelope, she discovered why: her energy bill was at least double what it should have been. She stared at the number, trying to work out where here increased energy usage had come from.

The Total Economic Impact™ Of RingCentral Contact Center (Forrester TEI Study)

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Read the Forrester Consulting Total Economic Impact study to discover the benefits realized by a composite organization based on four interviewed RingCentral Contact Center user companies.* Cost savings. The interviewed companies reduced downtime, retired expensive legacy solutions, and sped up disaster recovery. They also saved on ongoing labor costs, agent training, and more. Enhanced capabilities.

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