A customer stops a store associate and asks whether a jacket comes in a medium. Not long ago, the answer involved a walk to the back room, a check of the shelves and maybe a call to another location. Today, in a growing number of stores, the associate checks inventory on a phone, finds the […]
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Ask a CIO how many AI tools their organization uses, and they’ll likely name a few approved platforms. Ask their security team to actually measure it, and the number is usually far higher. Browser extensions that rewrite emails, meeting bots that record and transcribe calls, AI features quietly switched on inside existing SaaS applications, coding […]
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Early in my career, the phrase “operating system” referred to something quite specific: the software layer that sat between hardware and applications, allocating resources and ensuring that each component did its work in an orderly fashion. Today I find the term increasingly useful as a description of something broader. In the modern enterprise, workflow automation […]
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For several decades, enterprise network security rested on a simple and intuitive model. The corporate network was a castle. Firewalls formed the walls, the perimeter was the moat, and anything inside was presumed trustworthy. Employees worked in offices, applications ran in company data centers, and traffic flowed predominantly within boundaries the security team controlled. That […]
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For years, companies treated the smartphone as a perk. The laptop was the real work tool, the desk phone handled calls, and the mobile device was something employees used to check email between meetings. IT budgets reflected that thinking. Phones were often an afterthought, managed loosely and replaced whenever they broke. That picture no longer […]
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For decades, quantity takeoff meant printed drawings, highlighters and scale rulers, later replaced by on-screen measurement of PDF sheets. Digital 2D takeoff was a big step forward, but it still relies on estimators interpreting flat drawings, measuring element by element and manually reconciling dimensions across plans, sections and schedules. Model-based takeoff changes that. When design […]
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Over the past two years, I have observed a familiar pattern in organizations of almost every size. A small team builds a generative AI prototype. It performs impressively in a demonstration. Senior leadership is enthusiastic, and a budget is approved. Then, some months later, the project is quietly still a pilot, serving a handful of […]
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There was a time when security meant building a bigger wall. Firewalls, network segmentation, a well-guarded office: if you kept the bad guys outside, you were in good shape. That model made sense when everyone worked in the same building and every application lived in the same data center. That world is gone. Today, employees […]
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For the past several years, enterprise AI has largely played the role of an assistant. It summarized documents, drafted emails, and answered questions when prompted. Useful, certainly, but fundamentally reactive. The emergence of agentic AI marks a more consequential shift: systems that do not merely respond to a request but pursue an objective, reason through […]
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Boards are paying closer attention to cybersecurity than ever. High-profile breaches, ransomware attacks that halt operations, regulatory disclosure requirements and growing personal accountability for directors have moved cyber risk firmly onto the board agenda. Yet many CISOs still struggle in the boardroom. They present vulnerability counts, patching percentages and threat landscape slides, and directors nod […]
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Most organizations now depend on hundreds or even thousands of vendors, from cloud platforms and SaaS applications to payment processors, contractors and AI providers. Each one is a potential path into your systems or your data. Major breaches increasingly start not with a direct attack, but with a compromised supplier, software update or service provider. […]
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