CIO Guide: 4 Steps to a Risk-Free Cloud Migration
Cloud technologies, and cloud telephony specifically, have matured greatly—richer functionalities, stronger security, better uptime, and enhancements to user experiences. The result is a market in transition, with businesses moving from data centers to the cloud at a rapid pace. But despite the meteoric rise, the truth is that the majority of enterprise communications today remain
RingCentral’s Unified Communications and Contact Center Solution
In a world where consumers have choice at their fingertips, building lifelong customer relationships isn’t easy. Read why investing in a complete communications solution is your first step to exceeding customer expectations at every touchpoint.
How RingCentral Helped These 6 Companies Better Serve Their Customers
Find out how these six organizations built stronger customer relationships from one deeply-integrated, unified communications and customer service platform.
Long Live Customer Service! Your Answer to Great Customer Experiences
Customers expect quick and easy service when they contact your company. Learn how to deliver great customer experiences and what to look for in a communications platform to support your customer service strategy in our latest eBook.
Why it Pays to Have a Single Vendor for Cloud Communications and Contact Center
How many vendors do you use, or are planning to use, for your communications and customer service needs? If your answer is more than one, you’re likely suffering from high costs and unnecessary headaches. Multiple vendors mean there’s a disconnect between your contact center and the rest of your business, which complicates the customer experience,
Cloud PBX for Microsoft Teams – Small and Mid-Sized Business Edition
Get the most out of your Microsoft Teams investment with RingCentral Cloud PBX for Microsoft Teams. Upgrade your setup to include enterprise-grade telephony for faster productivity, stronger reliability, and tighter security irrespective of your business size. This guide to enhancing Microsoft Teams setup will help you gain insights into:• The importance of direct routing for
Combination of Message, Video, Phone eBook
Why combining your messaging, video, and phones is key. This timely eBook details how to securely bring your messaging, video, and phones together and the must-haves you should require from any cloud communication provider you choose.
Bring World-Class Customer Experiences and Calling Into Microsoft Teams
Microsoft 365 is a key platform for employee productivity for organizations everywhere. Those organizations can count on widespread adoption of well-established apps like Word, Outlook, and Excel. Many are also looking to maximize their investment by driving usage in other services included in their subscription, like Microsoft Teams. Remote and hybrid work has also become
Microsoft Teams and Telephony: Why Small Businesses Prefer UCaaS Providers
The industry analysts at Metrigy reveal how to cut costs, add features, and increase reliability It’s no secret—Teams phone capabilities are problematic and limited, but you’ve got options. This research by Metrigy analysts will help you find the solution that’s best for your business.
Telephony for MSFT Teams: What to Look for (Cavell)
Congrats! You have Microsoft Teams implemented across your business. That’s no surprise given the number of daily Microsoft Teams users grew from just 20 million to a staggering 145 million year-over-year—a result of the COVID-19 pandemic and the acceleration of remote work. But what about telephony for Microsoft Teams? What do you need to know