451 Research: The Role of AI in Automating Processes and Decisions

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In this Pathfinder report, 451 Research shows how to use intelligent process automation to improve decision making and business process management. The research found that 79% of respondents have AI strategies, which include plans to automate various business functions. Intelligent automation technology empowers business experts to build and enforce rules and policies throughout the enterprise application stack. This approach allows, firms to use intelligent automation to improve decision making and process management, including fraud detection, payments processing, credit card or claims approval.


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