APM in the Digital Economy

Today, software applications have become the functional core supporting digital transformation in every area of the business. Modern software development, deployment, and delivery techniques are enabling new models for revenue generation, new roads to mutually beneficial partnerships, and improvements in personalized customer interaction. This research report discusses the top challenges encountered by IT organizations as they adapt to the collective impacts of the consumer economy, the growth of the public cloud, the rise of abstraction in the form of “software-defined everything,” and the growing importance of software as an agent of change.