IHS Markit: Service Provider Scorecard

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The UC as a Service (UCaaS) Scorecard profiles, analyzes, and ranks leading hosted unified communications service providers in the U.S. and Canada. Service provider scores are based on criteria such as installed base of financial stability, market share momentum, service development and support options. Service provider scores and data are displayed in charts and tables

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How the Combination of Message, Video, and Phone Will Reshape the Future of Work

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Before COVID-19, organizations dabbled in remote and flexible work arrangements for many years without any particular urgency. In the wake of COVID-19, however, the slow-and-steady approach turned upside down. Businesses suddenly had to accelerate their remote work plans and get employees completely equipped to work from home. As business leaders plan to support more remote

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The Remote Work Playbook

By  | September 8, 2020 | Comments Off on The Remote Work Playbook  comments 

Your guide to everything you need to start working remotely, from how to stay engaged, to essential remote work tools, to examples of remote teams doing it right.

IHS Whitepaper: Delivering a Modern Communications Experience on a Global Scale

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According to IHS Markit’s 2017 Unified Communication (UC) Strategies and Vendor Leadership North American Enterprise Survey, 60% of respondents will have some or all of their unified communications in the cloud by 2018. Learn why truly unified communications and collaboration are being adopted so rapidly in the enterprise. Analyst Diane Myers shares the trends and

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Ring Central Factors Driving Cloud Communications Adoption

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Companies of all sizes are rushing to embrace the cloud for many core business functions, including their most critical business function—communications. Compared with premise-based hardware, hosted cloud phone and contact center systems offer a number of compelling advantages, ranging from dramatic cost efficiencies to greater agility and scalability. This eBook covers: • Key trends driving

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IDC Whitepaper: The Role of Unified Communications as a Service in Digital Transformation of Global Financial Services

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One of the most significant components of a digital transformation (DX) strategy in banking is the need for collaboration — as critical between the customer and the institution as it is between the staff at the enterprise. This IDC white paper examines the role of unified communications (UC) in the overall strategy to transform the

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The State of Cloud Communications: A No Jitter Industry Insights Report

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In its second-annual Cloud Communications Survey, No Jitter Research set out to assess their audience’s attitudes regarding the use of cloud-hosted services to meet communications needs. The report covers: · Current state of cloud adoption for communications · Why cloud communications matters · Questions to ask cloud communications providers Read this informative report to gain

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Achieving Agility with Cloud UC

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Businesses are rapidly moving to the cloud for their communications and collaboration needs, especially when they want to deliver a consistent set of services to staff anywhere in the world without the hassles of maintaining a PBX of their own. Unified Communications as a Service (UCaaS) strives to meet business needs for features and performance,

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The Rise of Collaborative Communication : A Primer on Workstream Communication and Collaboration

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In the digital era, market leaders will be determined by a company’s ability to recognize shifts in the market landscape and adapt to these trends faster than their competition. This means being able to make the best decision as quickly as possible while involving the right people, regardless of their location. To accomplish this, the

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Frost & Sullivan: 2016 North American Hosted IP Telephony and UCaaS Company of the Year Award

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RingCentral was recognized by global research and analysis firm Frost & Sullivan as Company of the Year in Hosted IP Telephony and UCaaS, North America. The award honors leading companies that deliver unique value to their customers while maintaining a rigorous focus on visionary innovation to enhance that customer value and impact. To determine Company

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