Cloud & Virtualization
Author: Sponsored by HP
Cloud & Virtualization
Forrester Analyst Report – Application Adoption Trends: The Rise Of SaaS
Software-as-a-service (SaaS) is the leading factor driving system replacements and net new investments in applications.
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Cloud & Virtualization
Turn Data Into Knowledge-Social Collaboration Empowers a More Intelligent Service Desk Business
Turn data into knowledge. Enable IT to mine social knowledge and create insight for the business. The trends encompassed by cloud, Big Data, social, and mobile have given rise to a new style of IT.
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Data Center
The Big Data Service Desk-Three Ways Big Data Can Transform Your Service Desk
Imagine an IT organization that can deliver services faster with improved service quality while radically reducing the number of IT tickets. This isn’t a vision for the future.
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Data Center
2014-2015 World Quality Report
Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, and Sogeti, its local professional services division, have released the findings of the sixth World Quality Report.
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Cloud & Virtualization
Best Practices for Implementing Automation in Data Centers With Cloud and Virtualized Environments-Gartner Analyst Report
Read the Gartner analyst report and learn why IT operations leaders should avoid ad hoc, opportunistic implementations that introduce risk and result in expensive mistakes.
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Cloud & Virtualization
Pinpoint Root Cause Faster and Improve IT Operations Performance Case Study
Running the IT operations organization means you have hundreds of thousands of users depending on the availability and performance of your IT services.
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Data Center
Protect Your Business: Know the Difference Between Authorized and Unauthorized Support Providers
There are multiple considerations when selecting a technology support provider. What do you get from HP Authorized Support Providers that you won’t from an Unauthorized Support Provider (USP), and why do these differences matter?
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Data Center
Faster Firmware Updates and System Fixes for a Manufacturing Organization
Some organizations are turning to Unauthorized Support Providers (USPs) to cut costs.
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Data Center