It’s not enough to be a technical expert. Today’s IT pros need to develop skills that transform them into IT leaders. “More IT pros are taking on the role of leader.” This TechRepublic brief explores 10 things you should know to become an epic IT manager, plus 40 other essential tips to advance your IT

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Video conferencing is changing the way we communicate, collaborate and get work done. That’s why choosing the right solution is critical to the entire business. “IT departments are anxious to deploy communications and collaboration solutions that will help grow the business.” This Yankee Group white paper provides IT directors and decision-makers with useful insights about

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You’re not the only one who gets a little nervous interacting during presentations; your audience does, too. Why not make it easier for them to participate? “No matter if you are presenting in a virtual or in-person environment, your presentations will benefit from audience participation and interaction.” This eBook by educator and coach Matt Abrahams

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Are you a geek or a techie? Do you dread having to present to those who aren’t? “Successful geeks will be the ones who can bridge the divide between technical and business groups.” This brief by Paul Glen, award-winning author of Leading Geeks, explores 5 simple presentation steps for engaging any audience – technically inclined

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Wondering whether people really pay attention during your webinars? Well, if you engage them right, you’ll know they are. “With a bit of creativity and some effective tools, you can keep your audience glued to the screen and attentively listening to your dialog.” This eBook by Tom Bunzel, author of Tools of Engagement, surveys 7

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Like any good performance, the live webinar should capture attention and stir discussion. For the content marketer, this conversation ends only when the curtain falls on a successful sale. “You’re creating a one-act play, so your players have to be well-rehearsed, relaxed, professional and on message.” This WebAttract eBook explores how to plan, produce and

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With online training, your presentation slides take on greater importance. That’s why you must design them to engage. “When it comes to an online presentation, your slides aren’t visual aids; they are the visuals.” This brief explores how to prepare your slide deck for an effective and impressive online training presentation.

A 12-year-old boy from Kenya was asked to give a TED talk. Although nervous and inexperienced in English, he told his story before a crowd of hundreds. And when he finished, the response was immediate – a full standing ovation. “In a matter of hours, a speaker’s content and delivery can be transformed from muddled

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Organizations are moving training online to reduce costs, eliminate travel and reach an increasingly distributed workforce. Are you ready to make the jump? “With the advances in technology, growth of mobile devices and the increased mobility and globalization of the workforce, virtual training just makes sense.” This white paper by Cindy Huggett, author of Virtual

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Here’s the thing: Employees want to learn, but they don’t want to be trained. “Traditional training is broken and needs to get back in step with the times.” This white paper addresses the shortcomings of traditional corporate training, exploring what went wrong and what you can do to set it right.