IHL: The Order Management Market

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This report takes a brief look at the overall retail OMS software market seize and value. IHL projects that the worldwide Order Management Systems market will grow 97% from 2019 to 2024 to 1.57b in annual sales. In IHL’s 2020 report, IBM has been ranked as a Leader. This is IBM’s position that IBM has

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What Every B2B Company Needs to Know

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Whether you’re in wholesale distribution, manufacturing, assemble-to-order, logistics, the aftermarket segment, or the emerging area of servitization, your customers have high expectations and complex requirements. In this B2B paper, you’ll learn what it takes to get order orchestration right, including: • Visibility into inventory• Friction-free orders• Focus on the customer Extend your ERP with IBM

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6 Ways FTP/SFTP Is Putting Your Business at Risk

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File Transfer Protocol (FTP) and Secure FTP (SFTP) are among the most widely used methods for file sharing. However, FTP-based solutions were never designed to handle the exploding need for fast, secure and scalable exchange of digital information. When used broadly across your organization, FTP puts your business at risk in the following ways: •

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RingCentral ROI Case Study: Aim Bank

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Aim Bank deployed RingCentral’s unified cloud communications system across 27 branch locations to replace a costly legacy multi-carrier PBX system that suffered outages that interrupted communications with customers. After modernizing its phone system with RingCentral, Aim Bank was able to offer a wider communication window to reach customers and improve satisfaction, save user time and

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ROI Case Study: John Varvatos Enterprises

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Get access to the ROI case study on John Varvatos Enterprises conducted by Nucleus Research. Find out how the American luxury fashion brand reduced its annual phone system costs by 18 percent and saved its IT department more than 350 hours a year by moving to RingCentral’s VoIP phone system.

Retail 2020 Connected Shopper and Employee Communications Report

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The RingCentral “2020 Retail CX + EX Report,” conducted by CITE Research, surveyed 1,000 retail employees (frontline workers and corporate) and 4,000 shoppers in four countries (US, CA, UK, AU) on communication, collaboration, and engagement. Download the report and infographic to view key findings. If you’re interested in learning more about enabling seamless shopper and

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Be ready for compliance curveballs: today, tomorrow and into the future

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Even if you’re on the ball with compliance, rapidly changing regulations, the explosion of data and the onset of privacy concerns can mean that policies created recently may need to be updated. Organizations must continually review their policies to address the compliance needs, and be ready for future compliance curveballs. In 5 Steps to upgrade

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The New Normal: Is Your Content Secure?

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It’s no secret that leaks, breaches, security weaknesses, and human error compromise company data. Plus, the risk to critical information has now been heightened, with more employees working from home and everyone navigating shifting business processes in the new normal. But who is actually responsible for keeping data safe in a cloud environment: the company

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Finding a Platform Worthy of Your Data

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Attacks on your data are getting trickier, and insider threats are on the rise. More than half of IT security professionals experienced at least three publicly disclosed breaches in the last three years (IDC Data Security Survey, 2020). And sadly, facing an exhausting slew of false alerts, 70% of businesses run their DLP tools on

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CSO: Conquering Content Sprawl: Centralizing for Speed, Security and Savings

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Platform overload? Time to simplify. More than one platform for securely managing content is, well, too many.  Even so, 2019 Netskope research shows the average enterprise uses 1,295 cloud services — about 87 of which tackle collaboration alone. Data has multiplied exponentially and so, too, have the number of apps and servers vying for your

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