By RingCentral

222Country

111111Country

555555555Country*{FIELD}

222Business Email

111111Business Email

555555555Business Email*{FIELD}

222Full Name

111111Full Name

555555555Full Name*{FIELD}

222Job Title

111111Job Title

555555555Job Title*{FIELD}

222Company Phone (No Mobile Phones)

111111Company Phone (No Mobile Phones)

555555555Company Phone (No Mobile Phones)*{FIELD}

222Yes, I’d like for you to share my information with RingCentral in order for me to receive information about RingCentral services, products, and exclusive offers through email, telephone, or regular mail. I understand I may unsubscribe from receiving such communications at any time by following the instructions in the communications received. I understand that RingCentral will process my personal data as specified in the RingCentral <a href="https://www.ringcentral.com/gb/en/legal/privacy-notice.html" target="_blank">Privacy Notice</a>.

111111Yes, I’d like for you to share my information with RingCentral in order for me to receive information about RingCentral services, products, and exclusive offers through email, telephone, or regular mail. I understand I may unsubscribe from receiving such communications at any time by following the instructions in the communications received. I understand that RingCentral will process my personal data as specified in the RingCentral <a href="https://www.ringcentral.com/gb/en/legal/privacy-notice.html" target="_blank">Privacy Notice</a>.

555555555Yes, I’d like for you to share my information with RingCentral in order for me to receive information about RingCentral services, products, and exclusive offers through email, telephone, or regular mail. I understand I may unsubscribe from receiving such communications at any time by following the instructions in the communications received. I understand that RingCentral will process my personal data as specified in the RingCentral <a href="https://www.ringcentral.com/gb/en/legal/privacy-notice.html" target="_blank">Privacy Notice</a>.{FIELD}

Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations with the best opportunity to minimize telecom costs while delivering advanced calling features and higher levels of reliability. In fact, almost 88% of those using Microsoft Teams for messaging and meetings, with a separate UCaaS provider for calling, plan to maintain those calling services.

Those responsible for Microsoft Teams planning and operations should evaluate the benefits of integrating UCaaS with their Teams app. Alternatively, organizations can implement a hybrid environment leveraging integrated UCaaS provider capabilities into Teams, as well as Direct Routing from their UCaaS provider to support those only using the Teams app for calling.

Based on Metrigy’s data gathered from 396 end-user organizations in North America, Europe, Asia and Australia, we found:
• A clear preference for maintaining separate UCaaS provider for calling even when using Microsoft Teams for messaging and video
• Significant potential benefits when using a separate UCaaS provider, including lower costs, greater reliability, and access to broader calling and contact center features
• For organizations committed to using Teams Phone System, an opportunity to achieve additional benefits by using Direct Routing from their UCaaS provider for PSTN connectivity.