By RingCentral

222Country

111111Country

555555555Country*{FIELD}

222Business Email

111111Business Email

555555555Business Email*{FIELD}

222Full Name

111111Full Name

555555555Full Name*{FIELD}

222Job Title

111111Job Title

555555555Job Title*{FIELD}

222Company Phone (No Mobile Phones)

111111Company Phone (No Mobile Phones)

555555555Company Phone (No Mobile Phones)*{FIELD}

222Yes, I’d like for you to share my information with RingCentral in order for me to receive information about RingCentral services, products, and exclusive offers through email, telephone, or regular mail. I understand I may unsubscribe from receiving such communications at any time by following the instructions in the communications received. I understand that RingCentral will process my personal data as specified in the RingCentral <a href="https://www.ringcentral.com/gb/en/legal/privacy-notice.html" target="_blank">Privacy Notice</a>.

111111Yes, I’d like for you to share my information with RingCentral in order for me to receive information about RingCentral services, products, and exclusive offers through email, telephone, or regular mail. I understand I may unsubscribe from receiving such communications at any time by following the instructions in the communications received. I understand that RingCentral will process my personal data as specified in the RingCentral <a href="https://www.ringcentral.com/gb/en/legal/privacy-notice.html" target="_blank">Privacy Notice</a>.

555555555Yes, I’d like for you to share my information with RingCentral in order for me to receive information about RingCentral services, products, and exclusive offers through email, telephone, or regular mail. I understand I may unsubscribe from receiving such communications at any time by following the instructions in the communications received. I understand that RingCentral will process my personal data as specified in the RingCentral <a href="https://www.ringcentral.com/gb/en/legal/privacy-notice.html" target="_blank">Privacy Notice</a>.{FIELD}

In order to stay profitable and relevant, successful retailers are focusing on customer experience (CX) to set them apart. They train employees to look beyond the walls of their department and become brand ambassadors, aware that everything they do on the job impacts CX. Since most shopping begins digitally and is often completed at a store location, they know seamless omnichannel journeys and personalization/customization complement the in-store experience.

While there are many steps to making these goals possible, unified communications and collaboration helps retailers connect with customers on a new level. That’s because, now more than ever, your employees play a central role in bringing this new and improved CX to life.

In this eBook, we’ll outline five communication experiences that illustrate how a unified communications and collaboration strategy can create an effortless employee experience that allows your team to better serve shoppers at all stages of their journey.