Mobile Technology is Changing the Future of the Workplace
Mobility is a workplace necessity. Employees expect their organizations to enable mobility with a fast, secure, and highly functional smartphone. IT leaders recognize the imperative to provide workers with the mobile tools to get their work done—anything less than a great user experience will erode workforce productivity, employee morale, and corporate competitiveness.
The standard for employee user experience, already high, is climbing steadily. Reliable, feature-rich connectivity from anywhere at any time is expected and demanded. Clear phone calls and prompt text messages are just a start. The ability to access business and productivity applications along with documents, photos, and videos, is mandatory, as is the ability to participate in virtual meetings. And increasingly, users expect artificial intelligence (AI) and machine learning (ML) features to make applications smarter, to both meet and anticipate their needs.