The Total Economic Impact of IBM Sterling Order Management

IBM Sterling Order Management enables more efficient relationships among B2B businesses, their partners, and their customers.

IBM commissioned Forrester Consulting to conduct a Total Economic Impact TM (TEI) study to interview a B2B organization in the motion control technology industry deals with many unique partners across multiple channels. The organization detailed to Forrester their improved ability to:

• Manage inventory
• Fulfill orders
• Develop and maintain relationships with partners
• Serve their customers as a result of their IBM Sterling Order Management investment