Too many engineering teams aren’t set up for success (or satisfaction). The emphasis on full-stack hiring means engineers are pressured to extend outside of the areas they do their best work—their zones of excellence. Backend engineers in particular feel the pain of keeping up with frameworks, managing frontend complexity, and context switching between backend and […]
Read →
Customer identity is no longer just a login—it’s a business enabler. This North American study from Datos Insights reveals how leading financial institutions are transforming CIAM from a technical platform into a strategic driver of fraud reduction, secure open banking, and measurable operational efficiency. Discover how innovative CIAM solutions are evolving into unified business enablement […]
Read →
Customer experience expectations are not just changing — they’re accelerating. Consumers expect even “traditional” finance organizations to deliver the same level of innovative offerings as those born in the cloud. For traditional finance organizations, not moving fast enough could mean fading away with their aging customer base. Get the guide to the right cloud modernization […]
Read →
As e-commerce and modern retail continue to evolve, managing digital identities has transformed from a back-end utility into a critical strategic function. Today’s consumers are highly selective, using multiple channels—including websites, mobile apps, social media, and physical storefronts—to complete a single purchase. To survive in a crowded market and foster lasting consumer loyalty, retailers must […]
Read →
Today’s employers expect verifiable proof of skills along with degrees. Based on insights from 3,500+ students, graduates, employers, and higher education leaders across seven countries, the Micro-Credentials Impact Report 2026 reveals a major shift in hiring, salary outcomes, and student and employer demand. Discover how industry-aligned micro-credentials bridge that gap and drive measurable outcomes. Get […]
Read →
AI has entered a new era of “agentic commerce” in retail, where autonomous AI agents increasingly act on behalf of customers and employees to execute data queries and financial transactions. However, traditional security architectures struggle to manage these non-human entities at machine speed, creating an “identity gap” that exposes retailers to data leaks and engineering […]
Read →
College athletics has entered a new era of athlete compensation, tighter budgets, and around-the-clock demands from student-athletes, families, fans, and donors. This whitepaper explores how RingCentral’s agentic AI – AI Receptionist, AI Virtual Assistant, and AI Conversation Expert – helps athletic departments automate routine communications, support staff in real time, and turn every conversation into […]
Read →
Looking to empower your employees, streamline team workflows, and elevate leadership insights? Discover how RingCentral’s AI solutions can improve productivity across personal, team, and leadership levels. Download the datasheet to explore:• Common challenges faced by employees, teams, and leaders.• Practical examples of how AI-powered tools solve these challenges.• Success stories, such as how Tarry Town […]
Read →
AI is transforming every corner of public service — and communication is no exception. This paper explores how state and local agencies can harness AI-powered communication tools to modernize service delivery, streamline internal collaboration and improve the constituent experience. Download this paper to discover how a unified, cloud-based communications platform can:• Support hybrid teams and […]
Read →
This whitepaper explores how AI-powered solutions from RingCentral optimize 811 call center operations, critical for public safety by coordinating excavation locate requests and preventing damage to underground utilities. Rising call volumes, workforce shortages, outdated systems, and compliance challenges create significant pressures on 811 centers. RingCentral’s AI technology addresses these challenges by improving workflows, reducing inefficiencies, […]
Read →