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4 Ways To Empower Your IT Service Management

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Find out how IT Service Management (ITSM) can bring order and relief to an overwhelmed IT department, giving the team more time to focus on big-picture initiatives and help drive the whole business faster.

In this eBook, Salesforce shares 4 elements of ITSM that are critical to IT empowerment, including:
• Self-service options
• Low-friction communication
• Reporting and dashboards
• A future-ready platform


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