Latest Articles

Boost productivity on all levels with AI

Looking to empower your employees, streamline team workflows, and elevate leadership insights? Discover how RingCentral’s AI solutions can improve productivity across personal, team, and leadership levels. Download the datasheet to explore:• Common challenges faced by employees, teams, and leaders.• Practical examples of how AI-powered tools solve these challenges.• Success stories, such as how Tarry Town […]

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How AI Transforms Collaboration and Communication

AI is transforming every corner of public service — and communication is no exception. This paper explores how state and local agencies can harness AI-powered communication tools to modernize service delivery, streamline internal collaboration and improve the constituent experience. Download this paper to discover how a unified, cloud-based communications platform can:• Support hybrid teams and […]

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Transforming 811 Call Center Operations with AI-Powered Communications

This whitepaper explores how AI-powered solutions from RingCentral optimize 811 call center operations, critical for public safety by coordinating excavation locate requests and preventing damage to underground utilities. Rising call volumes, workforce shortages, outdated systems, and compliance challenges create significant pressures on 811 centers. RingCentral’s AI technology addresses these challenges by improving workflows, reducing inefficiencies, […]

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Transforming Parent-Teacher Interactions: How a low-income district outside Chicago modernized an aging phone system

Learn how J. Sterling Morton High School District 201 modernized its outdated communication system with RingCentral’s cloud-based platform, addressing key challenges faced by a low-income community. The district, serving 7,500 students, overcame issues like unreliable legacy systems, lack of direct communication tools, and limited classroom phones to rebuild vital connections between teachers and parents. With […]

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4 Ways AI Drives Collaboration and Student Success

Now Hear This: 4 Ways AI Drives Collaboration and Student Success As colleges and universities embrace inclusive, data-driven decision-making, AI-enabled collaboration tools are empowering administrators, faculty, researchers, and students alike. From improving communication and retention to uncovering actionable insights that enhance the student experience, AI is reshaping the academic landscape. This white paper explores four […]

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Giving School Communications an AI Edge

In today’s fast-moving education environment, communication is everything — and AI is helping schools do it faster, smarter, and more efficiently. From automating routine calls and translating conversations in real time to enhancing parent engagement and uncovering actionable insights, AI is helping education leaders improve both productivity and experience. Read this new paper to discover:• […]

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The Clock Is Ticking: Planning Your Move Off Legacy ERP

The Clock Is Ticking: Planning Your Move Off Legacy ERP

For many enterprises, the ERP system at the heart of their operations was implemented more than a decade ago. It has been customized, patched, and extended so many times that few people fully understand it. Meanwhile, vendor support timelines for older releases are approaching their end, and the business is asking for capabilities, particularly AI, […]

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Revolutionizing ATL’s terminal expansion with innovative construction technologies

When the world’s busiest airport needed 10 new international gates, closing it wasn’t an option. Holder Construction Group reimagined the entire build process for the Atlanta Hartsfield-Jackson International Airport Concourse D widening project, fabricating concourse sections off-site, transporting them under cover of night, and never taking more than eight gates offline at once. The result […]

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