Lionakis Accelerates Projects and Prevents Disruption with Egnyte
Lionakis Accelerates projects and Prevents Disruption With Egnyte
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Beyond Blueprints – A Guide to Data Driven Construction
Harness the Power of Data to Transform Traditional Practices Most AEC professionals rely on years of experience and instinct. The advent of a centralized, cloud platform has led to a paradigm shift, with data now driving decisions. Egnyte’s Beyond Blueprints Ebook outlines how to embrace the change and harness the power of data for:• Secure […]
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The Power of Cloud-Based Communications Platforms: Making HIPAA-Compliant, Mobile Health a Reality Today
Healthcare organizations are under intense pressure to deliver the highest- quality patient care while complying with state and federal regulations and reducing clinical operation costs. As a result, they require a communications solution that enables better staff collaboration and response times—all while offering security and cost efficiency. This also means delivering communications across the channels […]
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Maximizing the Power of the Cloud Integrating Communications With Business Applications (Infonetics Paper)
In this white paper, IHS Infonetics Research discusses how businesses are steadily migrating voice and Unified Communications (UC) to a hosted cloud model. This trend enables seamless use of emails, text messages, instant messages, voice and video—from anywhere. However, key business applications largely remain in their own silos. The paper describes the next wave of […]
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Calculating the Real Cost of Cloud Phone System
The biggest problems with on-premise PBX systems revolve around manageability, flexibility, and cost. When replacing a legacy system, the basic cost of getting a new system up and running may be the most conspicuous concern. But it pays to look beyond the obvious hard costs of a new PBX / IP PBX and phones. This […]
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5 Ways Disaster Recovery Whitepaper (Contact Center)
Disaster recovery and business continuity plans to prepare for catastrophic events have become must-haves for most companies, and are even mandated in certain industries. However, if you operate a contact center, it doesn’t take a hurricane or earthquake to have a disastrous impact on your business. It could be as simple as someone unplugging a […]
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Forrester: Contact Centers Must Go Digital Or Die
In a 2015 Forrester customer service survey to more than 7,000 adults in the United States, 77% stated their top priority is to have companies value their time. Optimizing your contact center to support customer expectations has an invaluable impact on satisfaction and loyalty. The white paper “Contact Centers Must Go Digital or Die” illustrates: […]
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A Guide to Assessing the Network Benefits and Requirements of Cloud VoIP
Along with the cost and difficulties of maintenance, an aging PBX may lack the flexibility to handle growth or support a mobile workforce. Many businesses already rely on SaaS products in the cloud for critical business applications like CRM and ERP. Similarly, a cloud phone system provides enterprise-class business communication services without the management and […]
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How a Cloud Phone System Benefits Multi-Site Businesses
Whether you have a second location across town or 100 sites spread across the country, seamless connectivity across all your locations delivers a number of benefits. Unfortunately, conventional, onsite PBX systems are not well-suited to businesses with multiple locations. They not only lack key features such as direct extension-dialing and online meetings but also require […]
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How Digital, Multichannel Contact Centers Improve Customer Satisfaction
In a 2015 Forrester customer service survey to more than 7,000 adults in the United States, 77% stated their top priority is to have companies value their time. Optimizing your contact center to support customer expectations has an invaluable impact on satisfaction and loyalty. The white paper “Contact Centers Must Go Digital or Die” illustrates:• […]
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IHS Infonetics White Paper: Integrating UC With Business Applications
In this white paper, IHS Infonetics Research discusses how businesses are steadily migrating voice and Unified Communications (UC) to a hosted cloud model. This trend enables seamless use of emails, text messages, instant messages, voice and video—from anywhere. However, key business applications largely remain in their own silos. The paper describes the next wave of […]
Read →
Calculating the Real Cost of a Business Phone System
The biggest problems with on-premise PBX systems revolve around manageability, flexibility, and cost. When replacing a legacy system, the basic cost of getting a new system up and running may be the most conspicuous concern. But it pays to look beyond the obvious hard costs of a new PBX / IP PBX and phones. This […]
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